Privacy policy

Last updated: 01/12/2025

Cheshire Solar Services (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us.

1. Who We Are

Cheshire Solar Services
Operating in the United Kingdom
Email: info@cheshiresolarservices.co.uk
Phone: 01565 859689

We act as the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number

  • Address or postcode

  • Information you provide via contact or enquiry forms

  • Technical data such as IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Deliver our solar installation and related services

  • Communicate with you about your project

  • Improve our website and services

  • Meet legal or regulatory obligations

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with a legal obligation

  • Our legitimate business interests

5. Data Sharing

We do not sell your personal data. We may share your data with:

  • Trusted service providers or subcontractors (only where necessary)

  • Legal or regulatory authorities if required by law

All third parties are required to respect the security of your data.

6. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

7. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@cheshiresolarservices.co.uk

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